What to Expect from Us
When you choose us, here's what you can expect from your visit
We Come Around for a Cuppa and a Chat First, we’ll pop over for a friendly chat, usually with a cuppa in hand! We’ll take some measurements, chat about your ideas, and work with you to design exactly what you want. After that, we’ll discuss your project with suitable, trusted installers who can bring your vision to life. Remember, we work for you—it’s all about what suits your needs.
We’re fully independent and impartial, no hidden agendas here. Our job is to provide you with honest, friendly advice on the best products that fit your home and budget. There’s no pressure, no incentives to push one product over another, just good old-fashioned advice from people who care about getting it right for you.
Once we’ve got all the details, we’ll go to our Tea & Quotes-approved installers and get you three clear, competitive quotes. We’ll present them to you in our easy-to-follow, informative comparison report—taking the hassle out of comparing quotes, so you can make a decision you feel good about.
You’ve got time to decide! We’re here to support you, but you don’t have to rush. Visit showrooms, ask for brochures, or even go direct to installers. If you need us, we’re here to go with you—we’re your personal advisor every step of the way. Once you’ve made your choice, let us know, and we’ll take care of the rest. Once the deposit’s confirmed, the installer takes over the job—surveying and installing. And of course, we’ll pop round for a brew to check how it all went.