Privacy Policy

Effective Date: 30/05/2025

Who We Are
This privacy policy applies to LWR Group Ltd ("we", "our", or "us"), trading as Tea & Quotes and The Quote Guy. We are a UK-registered company specialising in home improvement consultancy and quotation services. Our website is operated via Wix.

What Data We Collect We collect and store the following personal information:

• Name

• Email address

• Phone number

• Address (if provided for quoting purposes)

• Any additional details you voluntarily submit through our contact forms or brochure request forms

How We Use Your Data We use your information for the following purposes:

• To respond to enquiries and provide quotation services

• To follow up on submitted contact forms

• To send you requested brochures or product information

• To connect you with vetted local installers (only when appropriate and consented)

• For basic internal analysis to improve our service

Legal Basis for Processing Under UK GDPR, our legal bases for processing your data include:

• Your consent when submitting forms or downloading materials

• Performance of a service at your request (e.g. quote preparation)

• Legitimate interests (e.g. improving our services or responding to enquiries)

Who We Share Your Data With We may share your data with:

• Trusted, vetted installers (to fulfil your service request)

• IT providers (e.g. Wix, email platforms) for secure storage and functionality We do not sell or rent your personal information to any third parties.

Cookies and Tracking Our website may use cookies for functionality, analytics, and user experience improvements. By continuing to use our site, you consent to the use of cookies. You may disable cookies in your browser at any time.

How We Protect Your Data All personal data is stored securely via trusted platforms such as Wix and encrypted email systems. We take data protection seriously and follow appropriate security procedures.

Your Rights Under UK GDPR, you have the right to: